Welcome to the Sundial Beach Resort & Spa. The safety, comfort and welfare of our guests are of paramount importance. We have implemented important procedures and practices to provide you with a safe and enjoyable resort experience. Thank you in advance for your understanding and patience.
LOCAL & STATE INFORMATION/RESTRICTIONS
Please note that the state of Florida is fully open and there are no current state or local restrictions in place on masks, dining, spacing or occupancy. We encourage all guests to exercise their choice to do what is best for themselves while enjoying the resort in a safe and comfortable manner. For those wishing to wear masks, disposable masks are available at the front desk. For those preferring to dine al fresco, outdoor seating is available at Sea Breeze Café, Turtle’s Tiki Bar and Slice of Paradice.
GBAC PANDEMIC SAFETY ACCREDITATION
Sundial Beach Resort & Spa has achieved Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. This accreditation verifies that Sundial Beach Resort & Spa has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention and validates that Sundial implements best practices to prepare for, prevent and respond to pandemics, including COVID-19. Accreditation demonstrates the resort’s preparedness and commitment to operating safely. To learn more about GBAC STAR accreditation, visit www.gbac.org.
GUEST CHECK IN/CHECK OUT AND LOBBY PROCEDURES
A plexi partition will separate guests from team members, key cards and pens will be sanitized and resort bracelets will be individually wrapped. In addition, guests will handle their own credit card transaction. Guests are encouraged to check out remotely and may request their bill to be emailed to them prior to checkout so that all charges may be reviewed.
Upon check-in, guests will make a choice to accept or decline daily guestroom housekeeping services. This choice will remain in effect for the duration of their stay.
Guests declining daily housekeeping services may be provided with supply replenishment, towel exchange and trash pick-up. Please call 866.617.3848 or respond to your welcome text to arrange for these services as needed. (Please do not leave trash outside of your door. You may also bring your trash to the receptacle on each floor.)
New gloves, cleaning wipes and microfiber mop pads will be used in each unit. Each unit will be fully cleaned and sanitized prior to your arrival. Cleaning procedures and cleaning solutions follow CDC approved guidelines and recommendations. Units will receive thorough cleaning with extra attention paid to high touch areas; special EcoLab cleaning products will be used. A housekeeping supervisor will inspect units prior to check-in and will use an ozone machine and electrostatic sprayer in each unit.
Public areas and restrooms are cleaned frequently with special attention paid to high-touch areas. No-touch hand sanitizer dispensers are placed around the resort for your convenience.
All team members have undergone training concerning COVID safety, health and sanitization. Team members performing services in occupied rooms will wear masks upon the guests’ request.